MANAGER HEAD SERVICE (PUNE)
Posted by MILLENNIUM HRD CONSULTANTS on 06:34:00
POSITION PROFILE
Title / Designation
|
Manager – Service,
|
Location
|
Pune – 1 Position
|
Preferred age-group
|
Male. 30-35 years (flexible)
|
Educational qualifications
|
BE/B.Tech/Diploma (Mechanical / Electrical / Instrumentation)
|
Premier /
Non-premier Institute(s)
|
Either
|
Reporting to
|
Business Manager
|
Preferred background/experience
|
◦
Must have:
ü
10 to 15 years in front line Service of
industrial pumps and especially in
Submersible Pumps and Mixers, HyP Systems, Dosing Skids for medium to
large size projects valuing Sales worth Rs. 5 ~ 10 Crores and above.
ü
Knowledge of servicing pumps & pumping
systems with in field installations in Water and Waste Water treatment,
Sewage treatment, Water Supply, Building & Construction, Cooling Towers,
Chillers, Boilers, General Industry etc.
ü
Good contacts with senior management personnel in
above segments
ü
Good man-management skills with a pan-India
appeal.
ü
Basic knowledge on equipment selection and
processes in the above sectors and execution cycle of medium to large
projects necessary.
ü
Knowledge of booster systems including hydraulic
selections, electrical, instrumentations & controls.
◦
Preferred:
ü
Prior
experience in sales with a pump company and in project execution
ü
Hands on experience of Microsoft Office with
detailed understanding of PowerPoint & Excel
ü
Exposure to and/or working on ERP
|
Key responsibilities / Key Result
Areas
|
◦
Managing Service Calls through pan-India team
◦
Submit proposals for Service Calls, AMC, Spares
etc to key prospects.
◦
Constantly to be in touch with customers to whom
proposals have been sent for revision in specs/prices/terms, etc. and follow
up for a closure.
◦
Work closely with Sales team to generate and
close leads.
◦
Support customers with proper application
engineering to generate leads and increase the enquiry bank. Offer alternate
solutions to save cost.
◦
Identify influencers and decision makers for
converting enquiries into firm orders
◦
Keep track of orders, enquiry pipelines, market
movements, competition.
◦
Maintain good relationship with customers.
|
Names of comparable firms to search
of
|
Candidates with experience from pump companies like KBL, KSB, Wilo,
Grundfos, etc. and / or from Rotating Equipment Divisions of Large Turnkey
Contractors
|
Skills required
|
◦
Very good communication skills (verbal, written
and presentation)
◦
Strong on decision making abilities
◦
Good negotiation skills
◦
High on commercial acumen
◦
Multi-tasking ability
◦
Well
organized and methodical especially when planning a customer visit
|
Personality traits
|
◦
Pleasant and good customer relationship
◦
A self-starter with ability to function
independently
◦
Enthusiastic, energetic & willing to travel
at short notice & meet people
◦
Honest individual with high integrity
|
Annual Salary (CTC)
|