MANAGER HEAD SERVICE (PUNE)
Posted by MILLENNIUM HRD CONSULTANTS on 06:34:00
POSITION PROFILE
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Title / Designation
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Manager – Service,
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Location
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Pune – 1 Position
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Preferred age-group
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Male. 30-35 years (flexible)
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Educational qualifications
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BE/B.Tech/Diploma (Mechanical / Electrical / Instrumentation)
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Premier /
Non-premier Institute(s)
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Either
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Reporting to
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Business Manager
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Preferred background/experience
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◦
Must have:
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10 to 15 years in front line Service of
industrial pumps and especially in
Submersible Pumps and Mixers, HyP Systems, Dosing Skids for medium to
large size projects valuing Sales worth Rs. 5 ~ 10 Crores and above.
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Knowledge of servicing pumps & pumping
systems with in field installations in Water and Waste Water treatment,
Sewage treatment, Water Supply, Building & Construction, Cooling Towers,
Chillers, Boilers, General Industry etc.
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Good contacts with senior management personnel in
above segments
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Good man-management skills with a pan-India
appeal.
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Basic knowledge on equipment selection and
processes in the above sectors and execution cycle of medium to large
projects necessary.
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Knowledge of booster systems including hydraulic
selections, electrical, instrumentations & controls.
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Preferred:
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Prior
experience in sales with a pump company and in project execution
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Hands on experience of Microsoft Office with
detailed understanding of PowerPoint & Excel
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Exposure to and/or working on ERP
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Key responsibilities / Key Result
Areas
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Managing Service Calls through pan-India team
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Submit proposals for Service Calls, AMC, Spares
etc to key prospects.
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Constantly to be in touch with customers to whom
proposals have been sent for revision in specs/prices/terms, etc. and follow
up for a closure.
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Work closely with Sales team to generate and
close leads.
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Support customers with proper application
engineering to generate leads and increase the enquiry bank. Offer alternate
solutions to save cost.
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Identify influencers and decision makers for
converting enquiries into firm orders
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Keep track of orders, enquiry pipelines, market
movements, competition.
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Maintain good relationship with customers.
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Names of comparable firms to search
of
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Candidates with experience from pump companies like KBL, KSB, Wilo,
Grundfos, etc. and / or from Rotating Equipment Divisions of Large Turnkey
Contractors
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Skills required
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Very good communication skills (verbal, written
and presentation)
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Strong on decision making abilities
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Good negotiation skills
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High on commercial acumen
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Multi-tasking ability
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Well
organized and methodical especially when planning a customer visit
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Personality traits
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Pleasant and good customer relationship
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A self-starter with ability to function
independently
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Enthusiastic, energetic & willing to travel
at short notice & meet people
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Honest individual with high integrity
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Annual Salary (CTC)
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